Technical SUPPORT

Our experienced tech support team is available Monday through Friday 9 am – 5 pm EST

Call (888) 392-1234 Or (727) 584-9600
Technical Support Email: medrx@medrx-diagnostics.com

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Prior to connecting call (888) 392-1234 In most instances we’ll share your computer screen walking you through the steps to resolve your issue

Remote Support with Team Viewer click here

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Software Updates click here

If the link above is not working use this link
Software Updates alternate link

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AVANT Software FAQ:

If you see this warning screen “Cannot detect hardware. Running in view-only mode”. Click here to Watch Video -Video applies to: A2D, A2D+, “Stealth” Audiometer, REM, REM+ and the REMsp