Technical SUPPORT

Our experienced tech support team is available Monday through Friday 9 am – 5 pm EST

Call (888) 392-1234 Or (727) 584-9600

Technical Support Email: medrx@medrx-diagnostics.com




 

Prior to connecting call 888-392-1234 In most instances we’ll share your computer screen walking you through the steps to resolve your issue


Remote Support with Team Viewer click here



 

Software Updates click here 

 

If the link above is not working use this link

Software Updates alternate link

 


 

AVANT Software FAQ:

If you see this warning screen “Cannot detect hardware. Running in view-only mode”. Click here to Watch Video -Video applies to: A2D, A2D+, “Stealth” Audiometer, REM, REM+ and the REMsp

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